Frequently Asked Questions


Is TypeStyler for Mac OS 11 compatible with Mac OS X Mountain Lion?

Yes, we've been running the current version of TypeStyler (v11.3.1) extensively on Mountain Lion on several Macs and have not experienced any issues whatsoever.

In addition to the Tutorials is there an html based help page?

Yes, you can access the html based Help here: www.stridersoftware.com/help

I'm running the previous version of TypeStyler (v10.6.75) and the TypeStyler icon is bouncing on my Dock but TypeStyler won't launch - now what?

If you have tried launching TypeStyler and only have a bouncing TS icon in your Dock there is a damaged file that needs to be removed. There are 2 locations the damaged file may be located. Once the files are removed the System will create a new undamaged file.

  1. You will need to Force Quit TypeStyler.
  2. From the Finder press the Option key while clicking on Go from the menu bar then select Library from the menu.
  3. Open the folder named Icons. There is a file named Webpageicons.db - drag this file to the trash.
  4. While still in the Library folder open the folder named Safari. In thisfolder is also a folder named Icons. In this Icons folder is another file named Webpageicons.db - drag this file to the trash.

You should now be able to launch TypeStyler 10.6.75 successfully in Lion.


I've done this and TypeStyler still won't launch - now what?

In this case the solution is to throw away your current TypeStyler and replace it with a fresh copy of the latest TypeStyler. Click here to download the latest TypeStyler now.


Please contact us if you have trouble, but we haven't had any reports that a restart or reinstall has not resolved.